Effective Date: October 31, 2025
Spyderoak (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when using our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other information you provide when contacting us or signing up for newsletters.
- Usage Information: Details about how you interact with our website, including pages visited, time spent, and clicks, collected via cookies and similar technologies.
- Technical Information: IP address, browser type, device information, and operating system.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services.
- Improve and maintain our website, services, and user experience.
- Send updates, newsletters, or promotional materials if you have opted in.
- Ensure website security and prevent fraudulent or unauthorized activity.
3. Sharing Your Information
Spyderoak does not sell or rent your personal information. We may share information:
- With service providers who perform services on our behalf (e.g., hosting, analytics, or email communications).
- To comply with legal obligations or respond to lawful requests.
- In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Understand website usage and improve functionality.
- Remember preferences and settings.
- Deliver targeted content or advertisements.
You can manage or disable cookies through your browser settings, but some features of the site may not function properly without them.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies when visiting.
7. Children’s Privacy
Our services are not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated. We encourage you to review this policy periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Spyderoak
[[email protected]]